Privacy Policy
Effective Date: September 25, 2026
OnPoint Appraisals ("OnPoint," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit onpointappraisals.com, contact us, or use our appraisal services.
Information We Collect
We may collect the following information:
Contact information: your name, phone number (including mobile number), email address, and mailing address.
Property and assignment information: property addresses, access details, lender or client information, and other details needed to complete an appraisal.
Communications: the content of emails, phone calls, and text messages you exchange with us.
Website usage information: basic technical data such as browser type, IP address, and pages visited, collected through standard website analytics or cookies.
How We Use Information
We use the information we collect to provide, schedule, and complete appraisal services; coordinate property inspections and access; send appointment confirmations, reminders, and assignment-related updates; respond to questions and provide customer support; meet legal, regulatory, and professional record-keeping requirements; and maintain and improve our website.
How We Share Information
We do not sell your personal information. We share information only as needed to provide our services, including with the lender, client, or authorized party that ordered the appraisal; service providers that help us operate our business (such as scheduling, communication, and software providers), who may use the information only to perform services for us; and government authorities or others when required by law, regulation, or legal process.
SMS/Text Messaging Privacy
Mobile phone numbers, SMS consent information, and other personal information collected in connection with text messaging will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS consent and mobile information are used solely to communicate with customers regarding requested appraisal services, including inspection scheduling, appointment confirmations and reminders, access coordination, assignment-related updates, and customer support.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at [Phone] or [Email].
Data Retention
We keep information for as long as needed to provide our services and to comply with legal, regulatory, and professional requirements that apply to appraisal records.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You may contact us to ask about, update, or correct the personal information we hold about you, subject to our legal and professional record-keeping obligations. You may opt out of text messages at any time by replying STOP.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.
Contact Us
OnPoint Appraisals
1490 South Price Road, STE 109B
Chandler, AZ, 85286
480-433-0973